At Shop Local, it's our job to help find ways to grow your online business. Part of that job is researching different registry software to see if it could be a good fit for your store.
If you offer a gift registry service, you may have heard of MyRegistry. MyRegistry is a third-party universal registry service that seemingly integrates with your primary website, stating that they "offer a suite of technology solutions [for retailers] that boost revenue, engage customers, and reduce ...
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We believe in offering a great online shopping experience through our platform. Below are excerpts from three reviews from shoppers who bought a gift using our software:
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"Easy website to use. Great communication. Visually satisfying to be able to see the gift you are giving. Easy peasy! And I do love easy!"
~ Kelly Buck in AL
Ms. Buck made a purchase at Fincher & Ozment Jewelers, an indie retailer in Alabama that has used our e-commerce software since ...
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We're pleased to share that renowned cutlery brand Zwilling is joining the Syncing service.
We expect Zwilling products to be ready for Syncing by April 8th, 2024. We'll keep members posted about the actual date as we progress with the brand's boarding to our platform.
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About Zwilling
Zwilling was founded in Solingen, Germany in 1731 by Peter Henckels making it one of the oldest brands in the world today. Zwilling is part of the ...
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We believe in offering a great online shopping experience through our platform. Below are excerpts from three reviews from shoppers who bought a gift using our software:
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"Love your website. Made shopping a breeze and was easy to navigate from start to finish..."
~ Anne Ragsdale in VA
Ms. Ragsdale made a purchase at Schiffman's, an indie retailer in North Carolina that has used our e-commerce software since 2011.
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You can determine the quality of a shopping platform by looking at reviews from customers who have used it. Below are excerpts from three reviews from shoppers who bought a gift using our software:
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"Your online site is the easiest way to shop for wedding gifts..."
~ Tracy Mcbride in FL
Ms. Mcbride made a purchase at Occasions Tampa, an indie retailer in Florida that has used our e-commerce software since 2018.
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It’s a 40th anniversary for the company founded by Colin Riggs (left) and Ned Voelker’s parents, Abigail and Ed Voelker. Over the last four decades, the entire family has created a curated collection of handmade tableware and giftware for the nation’s independent store retailers.
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Congratulations on a milestone 40th year in business. Are you surprised Abigails has endured? Ned Voelker: We are surprised. It’s a tribute to Ed and Abbie ...
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You can determine the quality of a shopping platform by looking at reviews from customers who have used it. Below are excerpts from three reviews from shoppers who bought a gift using our software:
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"I wanted to take care of this online and the website was easy to navigate…always a plus!"
~ Jerri Ann Fitts in TX
Ms. Fitts made a purchase at The Ivy House, an indie retailer in Texas that has used our e-commerce software since 2015.
You can determine the quality of a shopping platform by looking at reviews from customers who have used it. Below are excerpts from three reviews from shoppers who bought a gift using our software:
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"Thanks for making shopping fast, simple and convenient!!! Your website is easy and very manageable!"
~ Sue Maners in MO
Ms. Maners made a purchase at Babcock Gifts, an indie retailer in Tennessee that has used our e-commerce software since 2016.
A shopper, Joshua Looby, shared this reply to the email he received after placing an order on our Shop Local platform:
"Thank you, Jason, I love small business it's the backbone of the country and the world really. It's nice to see this level of care and customer service that most large-scale companies have forgotten about."
Joshua made a purchase at Thalia and Dahlia, an indie retailer in Ohio. After placing his order, Joshua received an email from Jason Solarek, Shop Local...
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You can determine the quality of a shopping platform by looking at reviews from customers that used it. Below are excerpts from three reviews from shoppers that bought a gift using our software:
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"Easy to view and choose from the registry..."
~ Blake Gustafson in OH
Mr. Gustafson made a purchase at White Peacock, an indie retailer that has used our e-commerce software since 2019.
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"Wedding registry was quick, convenient...
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A shopper, Cindy, shared this reply to the email she received after placing an order on our Shop Local platform:
"LOVE supporting local businesses! Thank you for your nice email -- what a lovely touch! Best, Cindy"
Cindy made a purchase at White Peacock, an indie retailer in Colorado. After placing her order, Cindy received an email from Jason Solarek, Shop Local's Founder & CEO, thanking her for supporting local and placing an order with an indie retailer.
EMON MAASHO, CEO AND PRESIDENT OF ORREFORS, NORTH AMERICA, is representative of the exciting trajectory in this 125-year operation. The über-exec joined the New Wave Group in 2013, a time when Orrefors and Kosta Boda (OKB) were underperforming assets in the portfolio. "Our crystal brands are national treasures and a part of Swedish history," Maasho affirms. And he wanted a front row seat in their revitalization. Maasho was placed in charge of the new hotel and restaurant division ...
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A shopper, Laura Armistead, shared this review regarding her experience on our Shop Local platform:
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“My online shopping experience at Elizabeth Clair’s was wonderful! The site was easy to navigate, and it took no time at all! As always, the customer service was excellent and pleasant! Thank you so much!”
Ms. Armistead made a purchase at Elizabeth Clair's, an indie retailer that has used our e-commerce software since 2018 and has two locations in ...
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A shopper, Lisa Minor, shared this review regarding her experience on our Shop Local platform:
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“The website was easy to use, and I was thrilled to be be able to shop online with a local store. I wish more businesses offered this kind of service.”
Ms. Minor made a purchase on Babcock Gifts, an indie retailer that has used our e-commerce software since 2015.
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Read 1,500+ reviews from Babcock Gifts customers: https://...
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According to the U.S. Small Business Administration, 50% of businesses fail within five years of opening; fewer still make it to their 10th anniversary. So a company with legs surely must doing many things right, right? Not necessarily. Even if you’re providing a great product or service, the most important requisite to success lies in the customer experience. If customers feel ignored by your support team after having a bad experience with a product or service, they’ll shift for a ...
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With our retail members in the throes of the holiday season, it was nice to read an article by Retail Dive providing some insight into Q4 2022. Retail Dive, a retail industry publication, informs readers that big-box stores share much of the same friction as our indie retailers do. I appreciated the acknowledgement that independent stores may feel disruptions quicker and may even have an edge on providing a more superior customer experience to gaining loyalty. The good news is that there are ...
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We've added a new feature to your Bridge account: You can now easily see the product searches performed on your Bridge Store.
The Product Searches page shows the searches performed by customers on your Bridge Store. The page is broken down into two columns: 'top 100 found terms' and 'top 100 not found terms'. You can use these results to identify what customers want to find and what they are entering, which may include typos.
In the example shown, we see the product search ...
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November 24, 2016
November 24, 2016
Happy Thanksgiving. I'm thankful for our retailers, suppliers, and reps. And, importantly, I'm thankful our staff here at Bridge. They work tirelessly to improve our customer experience. Thank you.
Ps - a little news: more people are skipping Black Friday online. That's good news for which Bridge users can be thankful. Bridge is ready to serve more online customers :)
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October 15, 2010
October 15, 2010
Net-a-Porter founder's insights about selling online
The Wall St. Journal magazine interviewed the founder of the online store Net-a-Porter. I think her views may be able to help Bridge partners sell more. Some excerpts are below:
Excerpts:
People have attributed the siteβs success to the black box. I think itβs because everyone had such low expectations of what online shopping would beβthat it had to be no-frills, discounted goods picked from a shelf and shoved into an ordinary cardboard box. Weβ...
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December 28, 2007
December 28, 2007
Design the Customer Experience
When a customer buys a home goods product, we often think about this purchase in terms of the product's novelty and price. This purchase is really part of a larger experience that can be designed and enhanced. RitaSue Siegal writes in a recent issue of Communication Arts that:
Design experience seeks to develop the experience of a product, service or event along any or all of the following dimensions: - Duration (Initiation, Immersion, Conclusion and Continuation) - ...
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